FAQ
Valentin Playa de Muro
Frequently Asked Questions Valentin Playa de Muro
Official FAQ
In the official Frequently Asked Questions section of Hotel Valentin Playa de Muro, you’ll find answers to the most common questions about the hotel. Discover information about our rooms, services, schedules, activities, and more to make your next visit perfect and worry-free.
How many rooms are there at Valentin Playa de Muro hotel ?
We have 130 rooms.
(Room types for maximum 2 pax)
Standard Bungalow: 60 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: , 1 living-room
• Equipment: 2 single beds and 2 sofa beds , TV
In room smoking is not allowed
Deluxe Bungalow: 5 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
Bungalow Golden: 45 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
Silver Bungalow: 19 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
Superior Silver Bungalow: 1 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
Bungalow Golden Superior : 1 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms
• Equipment: 2 single beds and 1 sofa bed , TV
In room smoking is not allowed
How can I contact the Valentin Playa de Muro hotel?
To reach the hotel staff, please find the details for each department below:
Reception
Email: valentinplayademuro@valentinhotels.com
Phone: +34 971 89 90 99
Toll-Free #: Not available
SMS: Not available
Reservation
Email: customercare@valentinhotels.com
Phone: +34 971 89 90 99
Toll-Free #: Not available
SMS: Not available
Events
Email: comercial@valentinhotels.com
Phone: +34 971 03 20 32
Toll-Free #: Not available
SMS: Not available
Is there a swimming pool at Valentin Playa de Muro hotel ?
The hotel has two outdoor swimming pools: A main pool (depth 1,80m) with children's area and built-in jacuzzi, and a 25-meter semi-Olympic pool (depth 1,40m) which is heated in March and April (26°C) and has separate lanes for the most athletic. We remind you that the lifeguard’s timetable is from 10:00 to 18:00. If you use the pool outside these hours, it is at your own risk.
Is there a restaurant in Valentin Playa de Muro hotel ?
Definitely, Valentin Playa de Muro has 2 restaurants:
Restaurant Buffet Restaurant:
• International, Buffet
• Open 7/7.
• Closed from 31-OCT to 11-MAR.
• Opening times:
• from 19:00 to 21:30.
• Price range: $$$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 220 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• Dress code: Informal / Business
• For Her: Business suit or business style dress with heels.
• For Him: Business suit with tie, or trousers with a sports jacket and shirt and tie with smart shoes (Oxford or Derby style).
Restaurant Buffet Restaurant menu
Restaurant Pool Bar:
• Contemporary, Fast Casual
• Open 7/7.
• Closed from 31-OCT to 14-MAY.
• Opening times:
• from 12:30 to 16:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Restaurant Pool Bar menu
Do the rooms at Valentin Playa de Muro hotel have kitchen facilities ?
Standard Bungalow have a kitchen area equipped with the following amenities: microwave, stove, refrigerator, freezer, sink, plates, glasses, cutlery, dishes, dishcloths, corkscrew, frying pan and saucepan.
Do rooms at Valentin Playa de Muro hotel include a welcome tray, coffee machine or kettle?
See our welcome tray options below:
All accommodations:
• Welcome tray refill: daily
Do you accept kids at Valentin Playa de Muro hotel ?
Children are welcome.
Children up to 1 years old can stay with their parents for free.
Kids price applies for children:
•between 2 and 11 years old (50% of adult price).
Adult rate applies from 12 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
Click here for more details.
We offer a club for children from 4 to 12 years old.
• Access to the kids club: Free
• The kids club is open from 01-06 to 15-10.
• The kids club is open every day from 10:30 to 18:00
Our fun zone is open for kids from 4 to 12 years old.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: valentinplayademuro@valentinhotels.com.
Is there a car rental service at the Valentin Playa de Muro hotel ?
Here are all the items available for rent:
Available for free:
Umbrella
Available for a fee:
Bike : 13 EUR / day
Electric bike : 25 EUR / day
Car : 70 EUR / day
What are Valentin Playa de Muro hotel rate plans?
We have two kinds of rate:
- Bed & breakfast
- Half Board
If you wish to upgrade your reservation, you can do so by contacting valentinplayademuro@valentinhotels.com
Which language does the staff speak at Valentin Playa de Muro hotel ?
As for me, I can speak with you in one of these languages
Where can I see pictures of the rooms at the Valentin Playa de Muro hotel ?
Does hotel Valentin Playa de Muro offer private transfer to/from airports or train stations?
I am sorry, we don't offer private transfer service
Would it be possible to get the Valentin Playa de Muro hotel map?
I don't have information about the hotel's map/layout or floor plans.
Does Valentin Playa de Muro hotel provide shuttle services to and from airports ?
We do not offer shuttle services.
Are rooms in the Valentin Playa de Muro hotel equipped with fridge or mini bar?
All accommodations:
Minibar
• Available for free
• Freezer: Yes
Is Valentin Playa de Muro hotel baby-friendly ?
Babies are welcome.
We are able to provide you the following items:
• Baby cot (free of charge)
• High chair
Does Valentin Playa de Muro hotel have special offers, gift boxes or vouchers?
We are able to offer you various special offers.
To have a look at our special offers, click here
How can I provide feedback about my stay at the hotel Valentin Playa de Muro?
To submit your feedback, please send an email to: customercare@valentinhotels.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
What is Valentin Playa de Muro hotel star rating ?
Our hotel is part of Valentin Hotels & Resorts.
- Star rating: 3 stars.
- Service category: Midscale.
More info here
What is the cancellation policy for Valentin Playa de Muro hotel ?
Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.