Frequently Asked Questions
Finca Son Roig
Official FAQ
In this section, you’ll find answers to the most frequently asked questions about Finca Son Roig. Discover information about our rooms, services, schedules, activities, and more to make your next visit perfect and worry-free. If you don’t find what you’re looking for here, our customer service team will be happy to assist you at any time.
Is there a restaurant in Finca Son Roig hotel ?
Definitely, Finca Son Roig has a restaurant:
Restaurant Romaní Restaurant:
• Mediterranean, Casual Dining
• Open 7/7.
• Closed from 31-OCT to 29-MAR.
• Opening times:
• Lunch: from 12:30 to 15:30.
• Dinner: from 18:30 to 22:00.
• Price range: $$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 30 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code: Informal / Business
• For Her: Business suit or business style dress with heels.
• For Him: Business suit with tie, or trousers with a sports jacket and shirt and tie with smart shoes (Oxford or Derby style).
How many rooms are there at Finca Son Roig hotel ?
We have 15 rooms.
(Room types for maximum 2 pax)
Double: 6 rooms
• Surface: 30 to 30 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms
• Equipment: TV
In room smoking is not allowed
Suite: 5 rooms
• Surface: 45 to 45 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: TV
In room smoking is not allowed
Junior Suite: 4 rooms
• Surface: 40 to 40 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: TV
In room smoking is not allowed
Can I book a table in the restaurant of the Finca Son Roig hotel?
• Romaní Restaurant:
In order to guarantee a personalised service and reduce waste, please inform the staff in the morning if you intend to dine at Finca Son Roig.
How can I contact the Finca Son Roig hotel?
To reach the hotel staff, please find the details for each department below:
Reception
Email: customercare@valentinhotels.com
Phone: +34 971 16 81 89
Toll-Free #: Not available
SMS: Not available
Reservation
Email: customercare@valentinhotels.com
Phone: +34 971 16 81 89
Toll-Free #: Not available
SMS: Not available
Events
Email: comercial@valentinhotels.com
Phone: +34 971 03 20 32
Toll-Free #: Not available
SMS: Not available
What are Finca Son Roig hotel rate plans?
We have three kinds of rates:
- Accommodation Only
- Bed & breakfast
- Half Board
If you wish to upgrade your reservation, you can do so by contacting vsr-direccion@valentinhotels.com
Does Finca Son Roig hotel have connecting rooms ?
We do have connecting rooms.
Please indicate your preference in the "comments" section when making a reservation
Are pets allowed at the Finca Son Roig hotel?
Pets are accepted at the hotel
• We cannot guarantee pet-free rooms.
• Any type of animal is allowed, provided it fully complies with our pet policy.
• Cage: not required.
• Vaccination card: not required.
• Pets must stay with their owner at all times and cannot be left alone in the room.
• Quiet pets only.
• Pet requests must be submitted to the front desk before arrival.
Fees
• Pet fee: No fee required.
• Certified service or emotional support animal fee: No fee required.
• Cleaning fee: No fee required.
• Incidental deposit (refundable): No deposit required.
Pet-friendly areas
• Pets are not allowed in: Public area, Conference rooms, Garden, Courtyard, Breakfast room, Golf, Swimming pool, Bar, Beaches and Romaní Restaurant
Amenities & Services
• Pet sitting: not available
• Dog walking: not available
• Pet bed: not available
• Pet food: not available
• Pet bowls: not available
• Litter box: not available
• Pet toys: not available
Is there a car rental service at the Finca Son Roig hotel ?
Here are all the items available for rent:
Available for free:
Bike
Does Finca Son Roig hotel have special offers, gift boxes or vouchers?
We are able to offer you various special offers.
To have a look at our special offers, click here
Do you accept kids at Finca Son Roig hotel ?
Children are welcome.
Children up to 1 years old can stay with their parents for free.
Kids price applies for children:
•between 2 and 11 years old (50% of adult price).
Adult rate applies from 12 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: vsr-direccion@valentinhotels.com.
Does Finca Son Roig hotel have rooms with a view?
All our rooms have spectacular views of the surrounding countryside, the pool or mountains.
How to apply for a job or internship at Finca Son Roig hotel ?
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: comercial@valentinhotels.com
Phone: +34 971 03 20 32
What size are the beds at the Finca Son Roig hotel ?
Each room at Finca Son Roig is unique and has its own style and decoration, thus the bedding depends on the room itself. You can have rooms with two single beds (95x200cm) or double beds (150x190cm or 180x190cm).
How can I provide feedback about my stay at the hotel Finca Son Roig?
To submit your feedback, please send an email to: customercare@valentinhotels.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
What time is the check in at Finca Son Roig hotel ?
Check-in is available at any time from 14h and early check-in is upon availability.
Early check-in is a complimentary service. Requests must be made at the front desk upon arrival. This service is not guaranteed and cannot be booked in advance.
Does the Finca Son Roig hotel provide laundry services ?
We offer laundry services :
What are the payment methods accepted at Finca Son Roig hotel ?
General Policy:
• Depending on the rate you select, payment will either be upon reservation or check-in.
• Credit Card is not mandatory during the reservation request.
• At check-in, you will need a valid credit or debit card and an ID.
• If you’re having trouble making your reservation contact us and we’ll assist you.
Means of Payment:
We accept the following payment methods:
• Visa
• MasterCard
• American Express
All means of payment not listed above are considered unacceptable.
Cash Payment:
• We accept cash payments at the front desk.
• You need a valid credit or debit card as a guarantee to book your stay online, even in case of cash payment. If you do not have a credit or a debit card, please get in touch with us.
Extra charge for credit card payment:
• There is no surcharge for credit card payments.
Multicard payment:
• We cannot split the payment between different credit cards.
Deposit:
• We do not require a security deposit.
Installments:
• We do not accept installment payments.
Payment for someone else:
• We do not accept payments made for someone else.
What is Finca Son Roig hotel star rating ?
Our hotel is part of Valentin Hotels & Resorts.
- Star rating: 4 stars.
- Service category: Midscale.
More info here
What is the cancellation policy for Finca Son Roig hotel ?
If you cancel your reservation up to 2 days before the date of arrival, the establishment will NOT charge you. If you cancel 48h prior to your arrival, 100% of the first night will be charged. If you do not show up, the establishment will charge 100% of the first night.
Does Finca Son Roig hotel have a reward & loyalty program ?
Join our loyalty programme today, where you can enjoy a unique experience when staying at our hotels Valentin. Among the advantages you will get as a member of VAREWARDS, we highlight the exclusive discounts on our rates, special offers for members, cash back on your reservations and many more amazing benefits.
• For more information about our loyalty program, click here
• To join our loyalty program, click here