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Valentin Son Bou

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Hotel Son Bou
FAQ
Frequently Asked Questions Valentin Son Bou

Official FAQ

In the official Frequently Asked Questions section of Hotel Valentin Son Bou, you’ll find answers to the most common questions about the hotel. Discover information about our rooms, services, schedules, activities, and more to make your next visit perfect and worry-free.


How can I contact the Valentin Son Bou hotel?

To reach the hotel staff, please find the details for each department below:

Reception
Email: valentinsonbou@valentinhotels.com
Phone: +34 971 37 26 02
Toll-Free #: Not available
SMS: Not available

Reservation
Email: customercare@valentinhotels.com
Phone: +34 971 37 26 02
Toll-Free #: Not available
SMS: Not available

Events
Email: comercial@valentinhotels.com
Phone: +34 971 03 20 32
Toll-Free #: Not available
SMS: Not available

What are Valentin Son Bou hotel rate plans?

We have three kinds of rates:
- Bed & breakfast
- Half Board
- All-Inclusive
If you wish to upgrade your reservation, you can do so by contacting valentinsonbou@valentinhotels.com

Is there a restaurant in Valentin Son Bou hotel ?

Definitely, Valentin Son Bou has 3 restaurants:

Restaurant Buffet Restaurant Lunch:
• International, Buffet
• Open 7/7.
• Closed from 01-NOV to 30-APR.
• Opening times:
 • Lunch: from 13:00 to 14:30.
• Price range: $$$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 330 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Informal / Business
 • For Her: Business suit or business style dress with heels.
 • For Him: Business suit with tie, or trousers with a sports jacket and shirt and tie with smart shoes (Oxford or Derby style).

Restaurant Buffet Restaurant Dinner:
• continental, Buffet
• Open 7/7.
• Closed from 30-NOV to 31-MAR.
• Opening times:
 • Dinner: from 19:00 to 21:30.
• Price range: $$$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 330 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code: Business Casual
 • For Her: Smart trousers, elegant blouse or top, casual skirt, smart heels or flat shoes.
 • For Him: Trousers, polo shirt, collared shirt, smart shoes.

Restaurant Snack-Bar Tropicana:
• Contemporary, Fast Casual
• Open 7/7.
• Closed from 01-NOV to 30-APR.
• Opening times:
 • from 10:00 to 18:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 80 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

Do you accept kids at Valentin Son Bou hotel ?

Children are welcome.
Children up to 1 years old can stay with their parents for free.
Kids price applies for children:
•between 2 and 11 years old (50% of adult price).
Adult rate applies from 12 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.

Click here for more details.
We offer a club for children from 4 to 12 years old.
• Access to the kids club: Free.
• The kids club is open from 01-MAY to 31-OCT.
• The kids club is open every day.
Opening hours:
10:30 to 13:00
15:00 to 17:00
Our fun zone is open for kids from 4 to 12 years old.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: valentinsonbou@valentinhotels.com.

How many rooms are there at Valentin Son Bou hotel ?

We have 294 rooms.
(Room types for maximum 2 pax)

Apartment: 98 rooms
Surface: 33 to 33 m²
Max occupancy per room: 2 adults and 2 children
Composition: 1 bedrooms, 1 living-room
Equipment: TV

In room smoking is not allowed

Double Room with Sea View: 56 rooms
Surface: 22 to 22 m²
Max occupancy per room: 2 adults and 0 children
Composition:
Equipment: TV

In room smoking is not allowed

Junior Suite Select: 1 rooms
Surface: 23 to 23 m²
Max occupancy per room: 2 adults and 0 children
Composition: 1 bedrooms
Equipment: TV

In room smoking is not allowed

Double Gold Select: 4 rooms
Surface: 29 to 29 m²
Max occupancy per room: 2 adults and 0 children
Composition: 1 bedrooms
Equipment: TV

In room smoking is not allowed

Double Select: 1 rooms
Surface: 23 to 23 m²
Max occupancy per room: 2 adults and 0 children
Composition: 1 bedrooms
Equipment: TV

In room smoking is not allowed

Double Room with Balcony: 130 rooms
Surface: 22 to 22 m²
Max occupancy per room: 2 adults and 0 children
Composition: 1 bedrooms
Equipment: TV

In room smoking is not allowed

Double Room without Balcony: 4 rooms
Surface: 16 to 16 m²
Max occupancy per room: 2 adults and 0 children
Composition: 1 bedrooms
Equipment: TV

In room smoking is not allowed

Is there a swimming pool at Valentin Son Bou hotel ?

The hotel has an outdoor swimming pool (maximum depth is 220 cm) surrounded by a solarium with sun beds and umbrellas free of charge, an outdoor swimming pool for children (65 cm deep) and an indoor swimming pool (maximum depth is 185 cm, heated to 27°C in May and in October). The pools are open from 8:00 to 20:00.

Does Valentin Son Bou hotel offer any entertainment programs?

Valentin Son Bou offers an extensive program of activities for adults and children. From sports activities to evening shows and, of course, our mini-club with our friendly mascot Tino the penguin and mini-disco for the kids.
Click here for more details.

Does Valentin Son Bou hotel have special offers, gift boxes or vouchers?

We are able to offer you various special offers.
To have a look at our special offers, click here

Do the rooms at Valentin Son Bou hotel have kitchen facilities ?

Apartment has a kitchen area equipped with the following amenities only: microwave, refrigerator, freezer, sink, plates, glasses, cutlery, dishes, dishcloths, corkscrew, frying pan and saucepan.

Are rooms in the Valentin Son Bou hotel equipped with fridge or mini bar?


In your room you will find complimentary water in the minibar.
The apartments have a refrigerator.

What size are the beds at the Valentin Son Bou hotel ?

The dimensions of the beds depend on the room itself. You can have rooms with two single beds (100x200cm) or a double bed (180x200cm). Some rooms are equipped with a sofa bed (80x190 cm).

Is there a car rental service at the Valentin Son Bou hotel ?

We also work with a car and scooter rental company whose prices vary throughout the season. For more information, please contact valentinsonbou@valentinhotels.com

Do rooms at Valentin Son Bou hotel include a welcome tray, coffee machine or kettle?

We provide a kettle in apartments only.
The Junior Suite Select, Double Gold Select and Double Select have a Nespresso coffee machine.

What is Valentin Son Bou hotel star rating ?

Our hotel is part of Valentin Hotels & Resorts.
- Star rating: 4 stars.
- Service category: Midscale.
More info here

How can I confirm my booking with the Valentin Son Bou hotel?

• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.

• If you have booked through an OTA (Booking, Expedia..):

You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

What is the cancellation policy for Valentin Son Bou hotel ?

Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.

Why is it better to book directly at Valentin Son Bou hotel ?

By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Safe

Advantages:
- Direct communication

Does the Valentin Son Bou hotel offer a price match guarantee?

We guarantee the best price for direct bookings.
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.

To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone

How can I request a price match at the Valentin Son Bou hotel?

Would you like to request a price match?

What is the minimum night stay at the Valentin Son Bou hotel?

There is no minimum stay at our property

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