FAQ
Valentin Star Menorca
Official FAQ
In the official Frequently Asked Questions section of Hotel Valentin Star Menorca, you’ll find answers to the most common questions about the hotel. Discover information about our rooms, services, schedules, activities, and more to make your next visit perfect and worry-free.
What are Valentin Star Menorca hotel rate plans?
We have two kinds of rate:
- Bed & breakfast
- Half Board
If you wish to upgrade your reservation, you can do so by contacting valentinstar@valentinhotels.com
How can I contact the Valentin Star Menorca hotel?
To reach the hotel staff, please find the details for each department below:
Reception
Email: valentinstar@valentinhotels.com
Phone: +34 971 38 70 14
Toll-Free #: Not available
SMS: Not available
Reservation
Email: customercare@valentinhotels.com
Phone: +34 971 38 70 14
Toll-Free #: Not available
SMS: Not available
Events
Email: comercial@valentinhotels.com
Phone: +34 971 03 20 32
Toll-Free #: Not available
SMS: Not available
Is there a restaurant in Valentin Star Menorca hotel ?
Definitely, Valentin Star Menorca has 2 restaurants:
Restaurant Buffet Restaurant:
• International, Buffet
• Open 7/7.
• Closed from 01-NOV to 30-APR.
• Opening times:
• from 19:30 to 22:00.
• Price range: $$$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 300 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code: Informal / Business
• For Her: Business suit or business style dress with heels.
• For Him: Business suit with tie, or trousers with a sports jacket and shirt and tie with smart shoes (Oxford or Derby style).
Restaurant Buffet Restaurant drink list
Restaurant Buffet Restaurant website
Restaurant Snack-Bar:
• Contemporary, Fast Casual
• Open 7/7.
• Closed from 01-MAY to 31-OCT.
• Opening times:
• from 12:00 to 16:00.
• Price range: $$
• Open for hotel residents only.
• Reservation is not mandatory.
• Kids not accepted.
• Lunch boxes are not available.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Snack-Bar website
Are rooms at Valentin Star Menorca hotel equipped with a shower, bath, or hot tub ?
All rooms have a bathtub.
Is there a swimming pool at Valentin Star Menorca hotel ?
We have an outdoor pool with hydromassage, surrounded by a terrace with parasols and sun loungers. There are also Balinese beds for a unique experience. It is open from 8:00 to 20:00. Please note that the lifeguard is on duty from 10:00 to 18:00, outside this schedule you use the pool at your own risk. The pool is 42m long, 16m wide and 1,60m deep.
Are rooms in the Valentin Star Menorca hotel equipped with fridge or mini bar?
Every room type is equipped with an empty minibar.
What is supplied in the bathrooms at Valentin Star Menorca hotel ?
All of our bathrooms are equipped with:
Hair dryer, towels, bathrobe, bedroom slippers, soap, shower gel, shampoo, hair conditioner and bidet
Upon request:
• For free:
Cotton swabs, toothbrush, toothpaste, shower cap, hairbrush, beach towels and pool towels
Not available:
Magnifying mirror
Is there a parking at Valentin Star Menorca hotel ?
We provide a parking space at the rate of 5 EUR/day.
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
How can I confirm my booking with the Valentin Star Menorca hotel?
• If you have booked directly with the hotel:
Please click on this link to manage your reservation: find my reservation.
• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.
Do rooms at Valentin Star Menorca hotel include a welcome tray, coffee machine or kettle?
See our welcome tray options below:
All accommodations:
• Welcome tray refill: daily
Do you accept kids at Valentin Star Menorca hotel ?
Our property is adults only. We do not accept guests under the age of 18.
Does Valentin Star Menorca hotel have special offers, gift boxes or vouchers?
We are able to offer you various special offers.
To have a look at our special offers, click here
How many rooms are there at Valentin Star Menorca hotel ?
We have 210 rooms.
(Room types for maximum 2 pax)
double: 126 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: TV
In room smoking is not allowed
Double with Pool View: 84 rooms
• Surface: 23 to 23 m²
• Max occupancy per room: 2 adults and 0 children
• Composition:
• Equipment: TV
In room smoking is not allowed
What is Valentin Star Menorca hotel star rating ?
Our hotel is part of Valentin Hotels & Resorts.
- Star rating: 4 stars.
- Service category: Midscale.
More info here
What is the cancellation policy for Valentin Star Menorca hotel ?
Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.
Why is it better to book directly at Valentin Star Menorca hotel ?
By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Safe
Advantages:
- Direct communication
Does the Valentin Star Menorca hotel offer a price match guarantee?
We guarantee the best price for direct bookings.
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.
To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone
How can I request a price match at the Valentin Star Menorca hotel?
Would you like to request a price match?
Does Valentin Star Menorca hotel work with travel agents ?
We are happy to work with travel agents.
The commission rate for travel agents is 10%.
I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).
The property is also listed on
• Amadeus HS MAHABH
• Sabre HQ 30902
• Galileo HQ BE831
What is the minimum night stay at the Valentin Star Menorca hotel?
There is no minimum stay at our property