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Services

SERVICES & FACILITIES

Experience exceptional service and create unforgettable memories with us in an elegant hacienda-style, adult-only hotel offering you an idyllic white sandy beach which is more than two kilometers long.

 

Relish unlimited dinners in seven a la carte restaurants without reservations, two breakfast and lunch buffets with a la carte breakfast service, and eleven different bars.

 

Relax in one of our three pools, including the main one with two bars which is considered one of the largest in the Riviera Maya. We also have another “lazy river” style landscaped pool. As well as a spa, gym, daily water activities, nighttime entertainment, premium WiFi and much more.

 

The Valentin Imperial Riviera Maya has 524 junior Suites and 16 one-bedroom suites with views of lush gardens and tropical jungle, the Caribbean sea or the Golden pool.

Pools

The hotel has 3 swimming pools:

The main pool,considered one of the most impressive in the Riviera Maya, has two bars, a snack bar, two food trucks with hammock service, music, and activities to enjoy the sun and water with friends.

The Silver pool, the most relaxed of the hotel, for those who want to be in a calmer place and read or relax without being disturbed or interrupted.

The Golden “lazy river” type landscaped pool, which goes round the Golden buildings and has a snack bar and hammock service so you can enjoy your day in the sun.

Playa del Secreto

The Valentin Imperial Riviera Maya is an elegant all-inclusive hotel with adult-only service located on the Maya Riviera in a hidden paradise called Playa del Secreto, a spectacular white sandy beach almost two kilometers long with pristine turquoise water.

Spa & Wellness

Our wellness center offers a variety of relaxing massage options , facials and body treatments using the best reflexology, aromatherapy, hot stone techniques, or the nourishing tropical body wrap, to help you achieve true physical and mental balance. An invitation to relax and disconnect.

Discover our spa

Gym and Fitness Center

Exercise in our indoor gym and make your heart beat with the exercises our professional and attentive instructors will show you. Or join one of our pilates, yoga or zumba classes.

 

The gym is equipped with cardiovascular equipment, including stationary bikes, treadmills, steppers and weights. Open daily from 5:00 to 23:00.

Privilege Club

The Valentin Imperial Riviera Maya hotel offers you a unique experience thanks to our Privilege Club. Enjoy palapas on the beach or in the pool reserved for you during your stay, a better bedroom location, premium drinks package in your room, access to an exclusive lounge, special concierge service and other improved services. You’ll benefit from exclusive and personalized treatment and you’ll rest in the best rooms of the hotel with all the amenities, as well as checking in and out in a private area.

Sport

Have fun with friends playing tennis or basketball on our courts inside the property, or do a non-motorized water sport with equipment such as kayaks, snorkeling (mask and snorkel) or surfboards which are part of the all-inclusive deal and are available for you to enjoy an unforgettable vacation.

Groups and Weddings

Enjoy the excellent service and luxury of the Valentin Imperial Riviera Maya hotel for your events, whether they’re family events or your wedding. We’ve got the perfect environment and the most professional team to make your dreams come true.

 

The hotel offers a catering service with international cuisine consisting of carefully designed menus, which combined with our beautiful outdoor spaces will make your social or family event a huge success.

 

Our expert coordinators will help you at every stage of your event, from your request to the function, to ensure that everything goes as you wish.

Entertainment

Our entertainment team offer you a wide range of daytime activities and evening shows which will make your stay fun and enjoyable.


Daytime activities include: fitness, yoga, aquagym, bike rides, aqua zumba, and more.

 

At night you’ll enjoy our extraordinary Mexican party, with regional dances, music, a culinary festival, crafts market and all the emotion of authentic Mexican culture.

 

Join us in the Plaza España every night and enjoy a relaxed romantic evening enjoying your favorite drink and listening to jazz music or a three-piece bolero group.

 

And enjoy yourself every week with the extravagant Cabaret or Michael Jackson shows, all performed by professional dancers.

GENERAL SERVICES

If you’d like more information about the services of the Valentin Imperial Riviera Maya Hotel, please visit our gallery
Welcome cocktail and refreshing towel upon arrival.
Personalized check-in
Guests don’t have to use wristbands
Special premium range canapé trolley service at check-in/ check-out from 12:00 to 15:00 in the lobby
Concierge service
WiFi access in the reception, suites, pool area, bars and restaurants
Internet access with computers available in the lobby
Unlimited access to 7 restaurants
Unbegrenzt alkoholische und alkoholfreie Getränke aus einer Auswahl an nationalen und internationalen hochwertigen Marken: Hauswein (rot und weiß) inklusive
“Valentin Journal” with news about the resort and all the daily activities
24-hour room service included in the room menu
Beach towel and parasol in the room
Minibar with daily replenishment of water, soft drinks, juices, beer and snack.
Changing rooms with courtesy shower for late departures
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