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FAQ
Valentin Son Bou
Official FAQ
In the official Frequently Asked Questions section of Hotel Valentin Son Bou, you’ll find answers to the most common questions about the hotel. Discover information about our rooms, services, schedules, activities, and more to make your next visit perfect and worry-free.
How can I contact the Valentin Son Bou hotel?
To reach the hotel staff, please find the details for each department below:
Reception
Email: valentinsonbou@valentinhotels.com
Phone: +34971372602
Toll-Free #: Not available
SMS: Not available
Reservation
Email: customercare@valentinhotels.com
Phone: +34971372602
Toll-Free #: Not available
SMS: Not available
Events
Email: comercial@valentinhotels.com
Phone: +34971032032
Toll-Free #: Not available
SMS: Not available
Is there a restaurant in Valentin Son Bou hotel ?
Definitely, Valentin Son Bou has 3 restaurants:
• Restaurant Buffet Restaurant Lunch:
• International, Buffet
• Open 7/7.
• Closed from 01-NOV to 30-APR.
• Opening times:
• Lunch: from 13:00 to 14:30.
• Price range: $$$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 330 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code: Informal / Business
• For Her: Business suit or business style dress with heels.
• For Him: Business suit with tie, or trousers with a sports jacket and shirt and tie with smart shoes (Oxford or Derby style).
• Restaurant Buffet Restaurant Dinner:
• continental, Buffet
• Open 7/7.
• Closed from 30-NOV to 31-MAR.
• Opening times:
• Dinner: from 19:00 to 21:30.
• Price range: $$$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are not available.
• Max capacity: 330 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code: Business Casual
• For Her: Smart trousers, elegant blouse or top, casual skirt, smart heels or flat shoes.
• For Him: Trousers, polo shirt, collared shirt, smart shoes.
• Restaurant Snack-Bar Tropicana:
• Contemporary, Fast Casual
• Open 7/7.
• Closed from 01-NOV to 30-APR.
• Opening times:
• from 10:00 to 18:00.
• Price range: $$
• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 80 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Does Valentin Son Bou hotel have special offers, gift boxes or vouchers?
We are able to offer you various special offers.
To have a look at our special offers, click HERE.
What is the cancellation policy for Valentin Son Bou hotel ?
Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.
Does the Valentin Son Bou hotel offer a price match guarantee?
We guarantee the best price for direct bookings.
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.
To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone
How can I request a price match at the Valentin Son Bou hotel?
Would you like to request a price match?
What is the amount of the city tax at Valentin Son Bou hotel ?
The city tax is for low season (01/11-30/04) 0.83€ per person up to the 8th night of stay and 0.42€ per person from the 9th night of stay onwards. High season (01/05-31/10) 3,3€ per person until the 8th night of stay and 1,65€ per person from the 9th night of stay onwards.
The following stays are exempt from this tax: Stays by minors under 16 years of age.
Do all rooms have TV at the Valentin Son Bou hotel?
All our accommodations are equipped with a TV set.
Programs available in: English.
No streaming service available in our accommodations.
No TV connectivity is available.
Would it be possible to get the Valentin Son Bou hotel map?
I don't have information about the hotel's map/layout or floor plans.
Is there a bar at Valentin Son Bou hotel ?
In our Lounge Bar (18:00 to midnight), you can enjoy the drink of your choice: a cocktail, liqueur, a long drink or a glass of champagne.
We have a snack bar, located next to the pool, which offers drinks, cocktails and a snack menu. Open from 10:00 to 18:00.
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